What to Expect

The Excavation Process

We know how overwhelming the process of excavation can feel, so we put together this handy guide to help ease your mind. Remember - RooterPLUS has your back when everything else is falling apart. We have over 28 years of experience providing professional solutions.

Prepare

Scheduling

Pathway

Backfilling

Fence

Interior

Landscaping

Prepare Your Yard

We will do our best to mark the path and area needed for the excavation process. We do this so you can adjust the location of any precious yard items such as ornaments or sculptures, so as not to leave them in precarious locations. We are not responsible for items left in the excavation zone. If you feel unsure about an item or location, please don't hesitate to ask us.

Scheduling

We understand you have a lot going on in your life, so we do our best to be very clear about the scheduling. However, sometimes things out of our control might affect the schedule, such as weather or inspections. If we have to leave the job site due to the aforementioned delays, we will clearly mark any hazards for your safety.

Path for Machinery

It should be noted that the landscaping along the path to the excavation site, along with the actual excavation site will be affected. It's possible our heavy machinery will leave ruts in your yard. We might also have to remove shrubs that are in the way of the excavation site.

There will be a mound of dirt.

When the job is complete, the next step is backfilling the excavation site. This will leave a large mound of dirt in your yard. Don't fret! This mound will settle over the next few months from rain and other natural settling conditions. Trying to remove the mound before it has a chance to settle could result in a dip or gully in your soil.

Possible Fence Removal

We do our best to work around your fence, but in some cases a small section will need to be removed. Please note fence repairs are separate from our work, and are best completed once soil has settled. If you share a fence with your neighbor, it might be a good idea to let them know of the upcoming repairs.

Work Inside Your Home

Occasionally, work will need to be performed inside the home as well. This could include some concrete removal. We will let you know if this work needs to be done before we begin.

Patience with Yard Restoration

It will take some time for your yard to settle back into its normal state. This is completely normal. We do offer leveling services as well as seed and straw services. This is not meant to replace any original landscaping.

Ulysses was great from start to finish!!! He resolved my complicated plumbing issue and provided thoughtful communication throughout the entire process!

Crystal Hope

6/29/24

I would highly recommend this company for any plumbing issues, Technician Charles did an outstanding job repairing and preventing further issues with my leaking water heater. His attention to detail and system knowledge was very impressive; resulting with me being very satisfied with the end...

I would highly recommend this company for any plumbing issues, Technician Charles did an outstanding job repairing and preventing further issues with my leaking water heater. His attention to detail and system knowledge was very impressive; resulting with me being very satisfied with the end result. The professionalism and service provided, places this company at the forefront in the plumbing business in my book. I would also like to thank Johnny, upon answering my call for a repair...he immediately was concern with getting the repair done today. I appreciate RooterPlus entire team and the hard work you all contribute to a job well done!


Raymond Carnegie

6/30/24

Richard at Rooter Plus was amazing. We had to have our septic tank serviced. He explained everything in detail and was friendly and super fast. They finished in under 2 hours. Highly highly recommend him.

Arthur Kirkland

6/29/24

The technician was punctual, pleasant to talk to and polite.
He answered my questions professionally. This was my first time using Rooter Plus and i would use them again. Good job, RP!

Ross Coleman

6/29/24

Michelle at RooterPlus! is a joy to work with! She helped me with an association that had a plumbing issue that was preventing them from opening their pool on time. She sent technicians out right away and the pool opened as scheduled…and we had happy homeowners! Thank you Michelle!

Melissa

6/29/24

Paul was very professional and polite. He figured out what the problem was and he got it fixed up for me. Really appreciate him coming out on such short notice!

Kristen Nicole

6/28/24

Coleman came out quickly and found the water leak in my front yard. He was very knowledgeable & knew exactly where the water leak was coming from . I was so happy ! He worked extremely hard in this 100 degree weather ! He needs a raise today !! Good hard workers and experienced ones are hard...

Coleman came out quickly and found the water leak in my front yard. He was very knowledgeable & knew exactly where the water leak was coming from . I was so happy ! He worked extremely hard in this 100 degree weather ! He needs a raise today !! Good hard workers and experienced ones are hard to come by ! I highly recommend Coleman for your plumbing needs !!!!!!!! Thank you again Coleman !!!!!!! Your the BEST !!!!!!!!


Lisa Tippens

6/27/24

Amazing service. Straight forward and honest pricing. The technician was very knowledgeable and personable. Would definitely be using them again

Amalu Obinna

6/26/24

Technician Haley was on time, he explained what needed to be done and why, gave me an estimate on the work being done, and got to it. My hot water heater is now purring along and providing my wife and I with lovely non-rusty hot water. It is, in a word, transformative. This was a great...

Technician Haley was on time, he explained what needed to be done and why, gave me an estimate on the work being done, and got to it. My hot water heater is now purring along and providing my wife and I with lovely non-rusty hot water. It is, in a word, transformative. This was a great experience and I'll be telling all my family and friends about Technician Haley's awesomeness.


Bryan Wood

2/26/24

I just want to thank Johnny Jackson and Rooter Plus for working to accommodate a disables veteran in getting my Septic and drain fields repaired/replaced. The employees were very friendly and answered all my concerns. I would recommend you to anyone who needed Septic repair. Thank you so much.

I just want to thank Johnny Jackson and Rooter Plus for working to accommodate a disables veteran in getting my Septic and drain fields repaired/replaced. The employees were very friendly and answered all my concerns. I would recommend you to anyone who needed Septic repair. Thank you so much.


Hedda Sigler

6/25/24

My fiancé and I have never been so impressed w/ a company!! We had experienced a "customer leakage" on Thursday. Patrick and his team came to our rescue and worked diligently in over 100 degree weather and 10hr plus to get the job done! We are forever grateful for Patrick!! He is the best and...

My fiancé and I have never been so impressed w/ a company!! We had experienced a "customer leakage" on Thursday. Patrick and his team came to our rescue and worked diligently in over 100 degree weather and 10hr plus to get the job done! We are forever grateful for Patrick!! He is the best and so hardworking!! Thank you so much for your service!! 5 star ALL the way around


Kelly Dromgoole

6/24/24

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770-888-1931