a man inspecting a sump pump

Got sump pump problems? Get expert solutions

Have you ever experienced sump pump problems that led to a flooded basement and damaged property? Install a backup sump pump in your Alpharetta home to avoid the operational problems that cause sump pump failure.

Sump pumps are a great resource for keeping water out of the basement. A properly sized and installed pump will keep up with heavy rains and groundwater accumulation. However, it's not uncommon for a sump pump to stop working — often when you need it most.

  • Power outages. Sump pumps will only work if they're powered by electricity. If the power goes out in your home and it's raining heavily, water will quickly accumulate in your basement.
  • Mechanical malfunctions. For example, the float can get stuck on the wall of the well where the pump is installed. Then it will fail to signal the pump to power on and take care of rising water levels.
  • Improper size. A homeowner who installs the pump in do-it-yourself fashion must ensure it can deal with the home's water overflow. If the pump is overwhelmed, it won't be able to keep up with water disposal. If you installed the sump pump yourself and your pump is running almost continuously — or if your home is in an area with a high water table — you should invest in a larger pump. It's best to consult a licensed Marietta plumber to assess if the pump is the right size.

Prevention is the cure

Face sump pump problems head on and install a backup that will automatically cycle on when the primary pump fails for any reason. Furthermore, battery backup systems don't rely on electricity, so they are a must-have for any home.

Get expert advice before installing a primary or backup sump pump. For optimal protection, select a pump that's sized appropriately for your home. For example, a home that's located in a high water table area might need a dual sump pump to ensure the system can handle the water volume.

A plumber can inspect your Alpharetta home to guarantee that other factors aren't contributing to basement flooding and to look over the home's drainage system, the grading of the floor and more.

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RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

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Jignesh Desai

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their... Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their homes. Thank You Steven!

Chapo077

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our... Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our septic tank pumped they did it incorrectly. I feel confident in Steven’s work and we have a 12 month guarantee. It was costly but for what he did worth every penny. Thank you Steven for your expertise job.

Paula Thornton

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he... Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he still with the company! Thanks Steven again!

Melissa “Polo” Burney

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

David O. Showed up on time and prepared. Very professional at his craft. Explained everything in detail, and got the job done! I will definitely be giving Rooter Plus my business going forward! Thank you David O.!!!

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RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Ken H was excellent! He was professional and efficient in diagnosing my problem with my water heater. He offered various options for replacement and went out of his way to get the job done the same day. I would highly recommend him and Rooter Plus!

Kendra Grubb

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I... Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I believe only an expert eye like Jason can capture it. He walked me over the issue, fixed it and saved my Sunday morning. RooterPLUS is on my speed dial now for any plumbing issues.

Vick S

RooterPLUS! (770) 888-1931 5834 Bethelview Rd, Cumming, GA, United States, Georgia
4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

It is usually unlikely that you see someone young working hard and have a good attitude along with it. Robert definitely displayed that while he was at work today and I had the pleasure to meet him and tell you about it. Keep up the good work Robert it will pay off!

Alejandro Orrego

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